playrummy

playrummy App support

Contact
+91 7212273588

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playrummy:

Q1: How to log in after installing the playrummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, which replaces the need for a password or email. This method allows for easy and secure login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent after clicking the send button, and if it's not received, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app and then reinstall it, allowing you to log in and play with ease. This should update your app to the newest version and resolve any problems.

Most Asked Questions Related To Withdraw In The playrummy:

Q1: What is the minimum withdrawal amount in the playrummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means you can only cash out the real winnings from your gaming sessions.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This requires saving your Aadhar card, UPI information, and bank details within the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may occasionally experience delays, requiring a wait of up to 24 hours. This delay can occur despite the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their care centre.

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